Frequently Asked Questions (FAQs)
General Questions
What services do you offer?
We provide one-on-one and group tutoring sessions for various subjects including Math, Science, English, and Social Studies. We also offer test preparation for standardized tests such as the SAT, ACT, and state assessments.
Who are your tutors?
Our tutors are highly qualified certified NYS professionals with extensive experience in their respective fields. They are passionate about education and dedicated to helping students succeed.
How can I book a tutoring session?
You can book a tutoring session by visiting our website and filling out the booking form. Alternatively, you can call our customer service at 631.371.2797 or email us at info@preciselearningacademy.com.
What is your cancellation policy?
We require at least 24 hours' notice for cancellations. If you cancel within this time frame, you will not be charged for the session. Cancellations made with less than 24 hours' notice may incur a fee.
Tutoring Sessions
What should I bring to a tutoring session?
You should bring any relevant textbooks, notes, assignments, and any specific questions or topics you want to cover. A positive attitude and willingness to learn are also essential!
How long are the tutoring sessions?
Our standard tutoring sessions are one hour long. However, we can customize the duration to meet your needs. Please discuss your preferences when booking the session.
Are the sessions conducted online or in-person?
We offer both in-person and online tutoring sessions. You can choose the format that works best for you. For online sessions, you will need a computer or tablet with internet access.
Pricing and Payment
How much do your tutoring services cost?
Our pricing varies based on the subject, level, and length of the tutoring session. Please visit our SERVICES page for detailed information.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, VENMO, ZELLE, and Cash. You can elect your preferred payment method when booking a session.
Do you offer any discounts or packages?
Yes, we offer discounts for bulk bookings and package deals. Please check our SERVICES page for the latest promotions.
Contact Us
How can I contact your customer service?
You can reach our customer service team by calling 631.371.2797 or emailing us at info@preciselearningacademy.com. We are available Monday to Friday, 8 AM to 8 PM. Weekend hours are 9 AM to 4 PM.